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Booking InformationTo secure your booking we require a deposit of one nights accommodation ( a larger deposit may be required depending on the dates booked ). Deposits can be made by:
Please note: We can only hold a reservation for 7 days without a deposit - if your deposit is not received within this period your booking may be released without notice. Cancellation: If you need to cancel your booking we need 21 days notice to be able to refund your deposit. We can either hold your deposit over for another booking ( up to 12 months ) or refund your deposit, less a $30 accounting charge. If you need to change the dates of your booking we also require 21 days notice. Check-In is from 3pm. To make check-in as convenient as possible we have offices located close to each of our cottages: For bookings at any of our Wentworth Falls properties ( Parkhouse, Gatehouse and Gatekeepers Cottages ) you need to check-in at "The Falls Mountain Retreat" located at the end of The Avenue off Falls Road in Wentworth Falls. A map can be downloaded from their website at www.fallsmountainretreat.com.au For properties in Katoomba ( Kunama or the Garden Apartment ) you need to check in at The Mountain Heritage which is located on the corner of Apex & Lovel Streets in Katoomba. A map for this property can be found on their website at www.mountainheritage.com.au ( see the "location" page ). The balance of the charges for your stay are settled on arrival and you are then issued with keys and a map to the property you have booked. All accommodation is an easy 5 minute drive from your check-in point. Check-Out time is 11am on the morning of departure. Please ensure the property is left secured and return the keys to same office you used to check-in. We're sure you'll want to return & look forward to welcoming you again!
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| The
Garden Apartment | The
Gatehouse Cottage | The
Gatekeepers Cottage | Kunama
| The
Parkhouse Please contact Reservations at The Falls Mountain Retreat
for bookings and information |
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