Booking Information

To secure your booking - a minimum deposit of 50% of the booking value is required. Payment of this deposit can be made by:

  • Cheque or money order from within Australia
  • Visa Card, Mastercard, Bank Card, American Express or Diners Club credit cards
  • Electronic Funds Transfer ( please contact us to arrange EFT payment )

Please be aware that bookings without a deposit are not confirmed and may be released.

Cancellation policy: If you need to cancel or change your booking we require 21 days notice or you will forfeit the deposit paid. If adequate notice is given we can either refund your deposit, less $50 per cottage booked or hold your deposit over for another booking (up to 12 months).

Check-In is from 3pm on the day of arrival. All check-ins are handled by "Falls Mountain Retreat" which is located at the end of The Avenue off Falls Road in Wentworth Falls. A map can be downloaded from their website at www.fallsmountainretreat.com.au

The balance of the charges for your stay are settled on arrival and you are then issued with keys and a map to the property you have booked. All accommodation is an easy 5 minute drive from your check-in point.

Check-Out time is 11am on the morning of departure. Please ensure the property is left secured and return the keys to same office you used to check-in.

 

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Please contact Reservations at The Falls Mountain Retreat for bookings and information
Ph.(02) 4757 8801   Fax.(02) 4757 8802
The Avenue, Off Falls Road, Wentworth Falls, The Blue Mountains

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